FAQs
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Standard installation takes 1 to 2 hours. Our technicians install your optical network terminal, configure your Wi-Fi router, and verify peak speed performance before completing the setup.
No. Every fiber plan includes completely unlimited data. Enjoy uninterrupted high-speed streaming, downloading, and gaming without worrying about hidden caps, overage fees, or speed throttling at any time.
Our Standard and Premium plans include a high-performance Wi-Fi 6 router. However, our network is fully compatible with third-party routers and mesh systems if you prefer using your own.
We offer flexible month-to-month billing options with zero long-term commitments or early termination fees. You can upgrade, downgrade, or cancel your broadband service whenever your internet needs change.
Fiber uses light signals instead of copper wires, providing drastically higher speeds, symmetric upload and download rates, lower ping times, and far greater resistance to bad weather conditions.
Our engineering team monitors network performance 24/7. In the rare event of a service disruption, automated rerouting activates instantly, and dedicated field technicians are dispatched to resolve issues.
Symmetric speeds mean your upload performance matches your download speed. This ensures smooth video calls, lightning-fast cloud backups, rapid file uploads, and seamless livestreams without buffering or lag.
Yes, our fiber equipment integrates smoothly with existing home ethernet setups, smart home hubs, and custom mesh Wi-Fi configurations without requiring complex reconfigurations or network hardware replacements.